Products: All unopened items (excluding bulk orders) in new condition may be returned within 30 days for either a refund or exchange. Shipping charges are not refundable. There is a $10 restocking fee per return. Bulk orders are not returnable.

Services: Individuals requesting a refund who have not logged into an online course within 30 days of enrollment in the course or started an in-person class receive a complete refund less the $10 service fee and a $10 restocking fee. Packets must be returned unused within 30 days as well.